TMA today in numbers
99%
National coverage
Providing remarkable support across Great Britain.
5,000,000
Meter points
Managed, maintained and monitored.
100+
Operatives
Ready to support your success.
Problems we solve
Accurate and timely meter reads
We address the need for precise and prompt meter readings for both HH and NHH settled electricity and gas meters, ensuring data accuracy and compliance.
Safety inspections
Our field services include thorough safety inspections during full-access visits, quickly reporting any safety concerns to service users.
Optimised visit scheduling
Traditional routine read cycles often lead to unnecessary visits and missed readings. Our Dynamic Read Cycle prioritises visits based on unique service user requirements and settlement performance, reducing unnecessary site visits and enhancing overall efficiency.
Seamless data integration
We ensure smooth data transfer from field to data collection (DC) and data aggregation (DA) systems, facilitating quick data processing and integration into industry data flows.
Our solutions
The TMA way
Our approach combines technology and extensive industry experience to enhance standard field service processes. We utilise our own in-house TMA applications for data retrieval, ensuring seamless and immediate data transfer to our main systems and industry data flows. Our Dynamic Read Cycle identifies, organises, and prioritises visits based on service user requirements, ensuring efficient and effective data collection.
Capability
Our team of trained meter reading agents uses advanced TMA applications to record register reads and download half-hourly interval data. During full-access visits, agents perform a 5-point safety inspection, promptly reporting any safety concerns. Our seamless data transfer process ensures quick integration into our main systems, enhancing data accuracy and reliability.
Coverage
With 99% coverage of the UK mainland, our Field Services are designed to achieve optimal results for our service users. Our competitive proposition ensures that we deliver reliable and efficient services, meeting the diverse needs of domestic, SME, and I&C sectors.
Full end-to-end service
Our MEM services focus on precision and reliability, managing every aspect of meter installation, reliable communication, and data accuracy. We streamline metering operations to ensure seamless integration with industry data flows, keeping energy usage data accurate and up-to-date. Our commitment to rigorous standards and proactive maintenance empowers suppliers and end-users with solutions that support both operational efficiency and compliance
Why TMA?
Our Field Services complement our Data Collection and Data Aggregation services. With seamless data transfer and visibility of settlement performance, we optimise routing and enhance settlement performance. By taking control of scheduling, we ensure that data is transferred and processed swiftly, delivering exceptional service to our clients.
Next steps
1
Contact us:
Reach out to discover how TMA can support your business with our comprehensive Field Services.
2
Implement DRC:
Adopt our Dynamic Read Cycle (DRC) to optimise visit scheduling and improve data accuracy.
3
Get started:
Let TMA assist with setup, data integration, and continuous improvement to ensure seamless field service operations.