Ensuring trusted field service coverage through a quality-first MEM network

At TMA, we’re building a nationwide network of partners, starting with high-quality Meter Equipment Managers (MEM) to deliver consistent, high-performance field services across both commercial and domestic metering. More than coverage, it’s about raising the bar on quality, accountability and trust.

We’ve operated independently in the GB energy market for decades, and we’ve seen firsthand how MEM performance can influence supplier operations and customer satisfaction. That experience has shaped our belief that quality shouldn’t be a variable—it should be a constant. Every partner in our network is selected not just for compliance, but for their ability to reflect the service excellence TMA is known for.

It’s this rigour, backed by TMA’s proven data expertise and reputation for precision, that ensures each visit on the ground is an extension of our commitment to Total Market Assurance—supporting suppliers to stay compliant, reduce risk, and meet the future with confidence.